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At Always Be Yourself, your privacy is deeply important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and counselling services.

Information We Collect

We may collect the following information when you interact with us:

  • Full Name
  • Phone Number
  • Email Address
  • Appointment details (date, time, session type)
  • Information you voluntarily share (concerns, messages, etc.)

We only collect information that is necessary to provide you with our services.

How We Use Your Information

Your information is used to:

  • Schedule and manage your appointments
  • Communicate with you regarding sessions
  • Provide counselling support
  • Improve our services and user experience

We do not sell, rent, or trade your personal information to third parties.

Confidentiality of Counselling Sessions

All counselling sessions are conducted in a safe, respectful, and confidential environment.

  • What you share during sessions remains private
  • Your personal information is never disclosed without your consent

Exception:
Confidentiality may be ethically or legally breached only if there is a risk of harm to yourself or others.

Data Protection & Security

We take reasonable measures to protect your information:

  • Secure communication platforms (Zoom / Google Meet)
  • Restricted access to personal data
  • Safe handling of all records

While we strive to protect your data, no online system is completely risk-free.

Cookies & Website Usage

Our website may use basic cookies to:

  • Improve website functionality
  • Understand user interaction

You can disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party tools for:

  • Payment processing (if applicable)
  • Scheduling or communication

These platforms have their own privacy policies, and we recommend reviewing them.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of your information
  • Request deletion of your data

To make such requests, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

📩 Email: connect@alwaysbeurself.com

Your safe space for healing, clarity, and self-discovery.